Enhanced cleaning protocols, changes to food service practices and adjusted hours
support guest and team member health while allowing stores to remain open to meet essential needs
ANKENY, Iowa, (Mar. 26, 2020) – As local communities manage the impact of the coronavirus (COVID-19), Casey’s General Stores is continuing to operate to help meet the critical need for food and supplies in the communities Casey’s supports. To show appreciation and support for the team members who are on the frontlines of serving local communities, Casey’s is giving all full-time and part-time store employees an additional $2 per hour during this time. Stores in many markets are hiring as they remain open to offer guests freshly prepared food, fuel, groceries and household supplies.
“Many communities rely on their local Casey’s for the essentials like groceries, fuel and household items, and our team members are an important part of those communities,” said Darren Rebelez, chief executive officer, Casey’s General Stores. “We’re giving our team members additional pay, flex time and paid time off because we’re so grateful for their commitment to serving our guests and making our communities better every day.”
To show appreciation for the team’s efforts, Casey’s is offering all full-time and part-time store employees an additional $2 per hour. Managers, supervisors and trainers will receive an additional $100 per week. Casey’s is also offering store employees additional flex time and has implemented an additional paid leave program for team members who are required to quarantine or test positive for COVID-19 and are unable to work remotely.
Casey’s also has made adjustments to store operations and cleaning to protect the health of team members and guests, following all federal, local and municipal requirements. These include:
- Enhanced cleaning: Casey’s stores are increasing the frequency of cleaning food prep equipment, counters, restrooms, door handles and fuel pumps, as well as other high-touch surfaces throughout stores.
- Changes to prepared food, self-service drinks and ice cream: Casey’s is still serving fresh-made pizza and donuts, available for guests to carry out. Made-to-order sandwiches are available to order online, and guests will find individually packaged sandwiches available in stores. At this time, guests are asked to use only disposable cups for coffee and cold fountain drinks.
- Closed seating areas and social distancing in stores: Stores no longer have seating available and Casey’s asks that all guests eat or drink outside of our stores. Stores have also marked areas to help guests and team members maintain a safe distance to reduce the spread of illness.
- Reduced store hours and accommodations for at-risk guests: Most stores will be shifting to be open from 6 a.m. to 10 p.m. And many are reserving 8 a.m. to 9 a.m. for shoppers who are at higher risk for illness, including guests over 60, pregnant women or those with underlying health conditions. Guests can always find a store’s current hours online or in the Casey’s app.
“As we face this crisis together, we will continue to make adjustments to our stores in order to create a safer place for both our team members and our guests,” said Rebelez. “We greatly appreciate flexibility and patience as we navigate the changes in our world today so that we can continue to serve our communities through this difficult time.”
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About Casey’s General Stores
Casey's General Stores is a Fortune 500 company (NASDAQ: CASY) operating over 2,200 convenience stores in 16 states. Founded more than 50 years ago, the company has grown to become the fourth-largest convenience store retailer and the fifth-largest pizza chain in the United States. Often located in the heart of its communities, Casey’s General Stores provides freshly prepared foods, quality fuel, and friendly service at every location. Guests can enjoy famous, made-from-scratch pizza, donuts, other assorted bakery items, and (at select stores) Casey's made-to-order sub sandwiches and salads. Learn more and order online at www.caseys.com.
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